Horizon Convention Center

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FAQ

Is there a charge for screen/microphone?

Yes. A/V Price Sheet

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If I want the room for only an hour, do I pay the same room rental rate?

Yes. Room rental is per day.

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Do I pay for parking?

Parking is a complimentary service provided by the HCC. No parking fees are charged.

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When is the due date for my final food count?

A minimum guarantee is due ten days prior to your event date. The final count is due four business days prior to the event and this number cannot be lower than the minimum guarantee.

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Can we move in to the room the day before?

Yes, for an additional fee this will be allowed.

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What is your cancellation policy?

From date contract is signed to 60 days prior to the event, client is responsible for 50 percent of total room rental. Within 59 to 31 days prior to the event, the client is responsible for 75 percent of total room rental. Within 30 days or less prior to the event client is responsible for 100 percent of the total room rental.

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Does HCC have someone to run our A/V equipment?

Yes. A/V technicians are available for an additional cost.

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Can we bring our own A/V equipment?

Yes.

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Which credit cards do you take?

We will accept American Express, Discover, Visa, and MasterCard.

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Is the HCC handicap accessible?

Yes.

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What are the dimensions of the room?

See capacity chart.

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Is there an extra charge for water service?

Yes. Talk with your sales representative.

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What are the prices for A/V?

 A/V Price Sheet

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